Social Media


Les Clefs d’Or Award Nominee Switzerland - Raphaëlle Geneva with its stunning location on the banks of Lake Geneva and surrounded by the impressive Alps offers something for everyone, no matter the season. Let me unlock its secrets for you. Follow Raphaëlle's suggestions for spring, summer, fall and winter now on the blog: "I was born and raised in France where I studied Hospitality. Being a concierge is not only a job but a way of life and I consider myself as a very fortunate person. I love helping and surprising my guests by guessing what they really need. At home, I am always organising surprises as well for family and friends. Food is another passion of mine. One of my favourite pastimes is enjoying food and creating memories with friends around a table. Since 2006, I started working as a page girl in London and then, step by step, I became a concierge. After a few years in London and the South of France, I arrived in Switzerland in 2014 to work at the Mandarin Oriental, Geneva. Every time I push open the door of the hotel, I know I am in the right place. I have been a proud Member of the prestigious Les Clefs d'Or since 2016. In order to make sure that I am ready, I only applied for Les Clefs d’Or Society after 10 years of being a concierge. Geneva is the city where I have chosen for me and my family to settle down." #LesClefsdOrAward #LesClefsdOrEDU #LesClefsdOr2019Cannes #YesWeCannes #YourKeyToEverything #YourKeyToGeneva #VisitGeneva #MOhotels #ImAfan #mandarinorientalgeneva